Privacy Policy
Last updated: December 2024
Introduction
KeyCodes.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our key code retrieval service.
Information We Collect
Personal Information
When you register for our service, we collect your name, email address, phone number, business name, and professional credentials to verify your identity as an automotive professional.
Vehicle Information
We collect VIN numbers and vehicle information that you submit for key code retrieval. This data is processed to provide our services and is retained according to industry compliance requirements.
Usage Data
We automatically collect information about how you interact with our service, including IP addresses, browser type, device information, and pages visited.
How We Use Your Information
- To provide and maintain our key code retrieval service
- To verify your professional credentials and prevent unauthorized access
- To process transactions and send related information
- To send you technical notices and support messages
- To comply with legal obligations and industry regulations
- To detect and prevent fraudulent or unauthorized use
Data Security
We implement industry-standard security measures including encryption, secure data centers, and regular security audits. All data transmissions are encrypted using TLS 1.3, and sensitive information is encrypted at rest using AES-256 encryption.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained in accordance with legal and regulatory requirements for the automotive locksmith industry.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (subject to legal retention requirements)
- Data portability
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@keycodes.ai